Refund policy

RETURN & REFUND POLICY

Customers in the United Kingdom have the right to return any item within 14 days of receipt under the Consumer Rights Act 2015.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To initiate a return, please contact us at contact@nuvenly.com with your order number.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Shipping costs are non-refundable.

If you have any questions, contact us at contact@nuvenly.com